Privacy Policy

Privacy Policy

Introduction

Welcome to https://funeral-home-frankston.thebestlocalpro.com (referring to our company as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we collect, utilize, disclose, and safeguard the information you provide to us when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  • Using our applications and services as an authorized user
  • Visiting our websites linked to this policy
  • Subscribing or unsubscribing from our newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and user profiles.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data about your financial status or transactions, if you choose to share it during purchases.
  4. Purchase Information: Items purchased from our online store, quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for tracking purposes (with your consent).
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Comments, reviews, or responses provided by users regarding our products and services.
  8. Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from those platforms.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through multiple channels: direct user input, form submissions, interactions with our applications, and automated technologies (e.g., tracking pixels, cookies). Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

Our website uses cookies to enhance your experience and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions of our site, like secure login.
  • Preference Cookies: Tailored settings and preferences are stored for a personalized user experience.
  • Analytics Cookies: We use them to understand visitor behavior, track trends, and measure the effectiveness of our website.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data.

Security Measures

Implementing robust security measures is essential to protect your information:

  • We employ encryption for data at rest and in transit to safeguard sensitive details.
  • Our third-party service providers adhere to strict security standards to maintain the integrity of your data.
  • Regular security audits and updates ensure our systems remain secure against emerging threats.

Children’s Privacy

Our services are not directed towards children under 18 years old, and we do not knowingly collect personal data from minors. If you believe we have collected information about a child, please contact us immediately, and we will take the necessary steps to rectify this issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: You can request access to the data we hold about you and its accuracy.
  • Rectification: Have any incomplete or incorrect information updated.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive a copy of your data in a structured format, portable between systems.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or have questions about data privacy, please reach out to our dedicated privacy team via the contact details provided in this policy.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we handle your personal information.

Contact Information

For privacy-related inquiries, unsubscription requests, or questions regarding data practices:

We are dedicated to addressing any concerns you may have about our privacy policies and practices.