Privacy Policy

Introduction

Welcome to https://funeral-home-frankston.thebestlocalpro.com (referring to our website and services as “funeral-home-frankston” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our online platforms, applications, and services.

Scope

This policy covers all aspects of our website (funeral-home-frankston.thebestlocalpro.com), mobile applications, online forms, and any other services offered under the funeral-home-frankston brand. Please note that this policy does not extend to third-party websites or services that you access through links on our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing personal data.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

Using our applications and online services as a registered user.
Visiting our website and its linked pages.
Subscribing to our newsletters, emails, or other communication channels.
Interacting with us via phone calls or text messages.

Personal Data Collection

We collect various types of personal information from users to enhance their experience and provide tailored services. The data we gather includes:

Account Information: Details required to create and manage your user account, such as name, email address, and password.
Payment Information: Credit/debit card details, billing addresses, and transaction records for processing payments.
Financial Information: Bank account numbers, investment portfolios (if provided), or other financial data relevant to services we offer.
Purchase Information: Items you have purchased from us, order history, and product preferences.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data for analytics and personalization.
Location Data: Geographic location information provided by your browser or device when accessing our services.
Feedback and Reviews: Opinions, suggestions, and comments you share with us about our products or services.
Social Media Information: If you choose to connect your social media accounts, we may access your public profile information (e.g., name, location, profile picture) for the purpose of personalization and engagement.
Product Interest: Data on the products you show interest in or add to your cart, along with any related inquiries.

We collect this data through various means: user forms, online interactions, automated tracking technologies (like cookies), and partnerships with third-party service providers.

Cookies

We use cookies to enhance user experience and improve our services. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content. Our cookie policy categorizes cookies into three types:

Strictly Necessary: These cookies enable basic functions, such as allowing you to navigate through our site and access secure areas.
Preference: They store user preferences and settings, ensuring a customized experience when returning to our site.
Analytics: Used by our analytics tools to collect information about how visitors use our site, helping us improve its performance and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to opt-out of non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. When we no longer need your data, we securely delete or anonymize it from our systems and records.

Security Measures

funeral-home-frankston implements robust security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. We employ encryption for data transmission and storage, as well as secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information about your child without proper consent, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure: Asking us to delete your personal data, subject to legal exceptions.
Restriction: Limiting our use of your data under certain circumstances.
Portability: Receiving a copy of your personal data in a structured format, portable between systems.
Objection: Opposing the processing of your data for specific or all purposes.
Non-Discrimination: You have the right to be free from discrimination when exercising any data subject rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review the policy periodically.

Contact Information

For any inquiries related to privacy, data requests (including access, correction, or deletion), unsubscription, or feedback, please contact us:

Email: [email protected]
Address: [Provide physical address]

We value your trust in our company and are committed to handling your personal data with the utmost care and transparency.